Summary
To the best of our knowledge and ability, we are protecting your data both here on the website and internally. Any data you pass to us will always be collected and used for valid, explicit and legitimate purposes. We don’t actively pass your data to any third-parties besides those required for promotions, processing payments or courier services and we also don’t store data offline on any unsecured computers or networks.
Privacy Policy
AdRockMusic (www.adrockmusic.com) is totally committed to respecting the privacy rights of users of our website. This privacy policy explains how we collect, store and use personal data about you when you browse adockmusic.com(the “website”), shop with us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. This policy is applied regardless of how the website is accessed and will cover any technologies or devices by which AdRockMusic make the website available to you.
You must read this privacy policy carefully. By accessing, browsing or otherwise using this website, you confirm that you have read and understood this privacy policy. If you do not want your data to be used as set out in this privacy policy, you should not use this website.
Contact
AdRockMusic use your data for the purpose of fulfilling orders and enabling the effective use of our website.
If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by the following means:
- E-mail: info@adrockmusic.com
Cookies
What Are Cookies
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you use it.
Cookies may be set by the site that you are visiting (known as first-party cookies), or by other websites who serve up content on that site (third-party cookies).
What Are Cookies Used For?
A cookie can, for example: enable a service to recognise your device so you don’t have to give the same information several times during one task; for example, remembering items you have saved to your basket on a previous visit to the website, including where the browser has been closed and a new session has begun; measuring how many people are using the site, to ensure there is enough capacity for the site to operate at a reasonable speed; completion and support of the current activity being undertaken by the user, for example previously viewed pages or products; and website and system administration, for example, tracking the number of website users for marketing purposes.
What Third-Party Cookies We Use
Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come from and the pages they have visited.
Click here for an overview of privacy at Google.
WordPress and WooCommerce
To keep track of cart data, WooCommerce makes use of cookies. These cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. These cookies also contain a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
Click here for an overview of cookies WordPress uses.
Click here for an overview of cookies WooCommerce uses.
PayPal
PayPal uses cookies and other tracking technologies to recognise you as a user and to customise your online experiences, the services you use, and other online content and advertising; measure the effectiveness of promotions and perform analytics; and to mitigate risk, prevent potential fraud, and promote trust and safety across their sites and services. Certain aspects and features of PayPal’s service are only available through the use of cookies, so if you choose to disable or decline cookies your use of this site may be limited or not possible.
Click here for an overview of cookies PayPal uses.
Cookie Information Collected
Some cookies collect information about browsing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, how the user interacts with software or the customer journey around a website. All of this data is collected anonymously. We do not, use cookies to collect or record information on users’ name, address or other contact details. We cannot use cookies to monitor individual customer browsing behaviour.
What Happens If I Disable Cookies?
This depends but in general, the site may not operate properly if cookies are switched off. The process of disabling cookies is different for each browser so please refer to your browser help or documentation for how to do this.
To find out more about how to manage and delete cookies, visit aboutcookies.org. For more details about advertising cookies, and how to manage them, visit youronlinechoices.eu (EU based).
It’s important to note that restricting or disabling the use of cookies can limit the functionality of sites or prevent them from working correctly.
Data We Collect Via the Site
We collect and process the following data, which is voluntarily given when you use our site and place an order with us.
- Name
- Telephone
- Address
- Enquiry Details
- Order Details
As you can see, we do not collect or attempt to mine any overly sensitive data about you.
Why We Collect the Data
We only collect what data we need to fulfil our service to you through the enquiries or orders you make via the site. We also collect data to send you promotional emails, but only if you have opted-in to receive these voluntarily. When you opt-in you give us explicit permission to do this. We do not add you to our promotional emails without permission even if you have placed an order or made an enquiry via the site.
How Long We Hold Data
We hold data for no longer than 6 months to complete orders and deal with any follow up queries.
Who Do We Share Your Data With
Your data is never passed to anyone unless for legitimate reasons. The only third-parties who we share your data with are those we need to in order to fulfil our service to you. These include our payments processor, couriers and our e-newsletter marketing platform.
PayPal
We use PayPal to process payments on the site. As such, your order data and card information will be passed to them. PayPal is a worldwide company and it is possible your data will be transferred internationally. For details on how they process, manage and protect your information please refer to this link: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev.
Courier Service
Your address, email address and phone number maybe be passed onto our chosen courier service to ensure a successful delivery, and assist courier with efficiency service, enabling them to inform you of pending delivery. We would generally use Royal Mail or Post to Go.
To see how both companies process, manage and protect your data please refer to these links:
https://www.royalmail.com/privacy-notice
https://www.parcel2go.com/content/privacy-policy.aspx
Site Security – How We Aim to Protect Your Data
We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the website. To check that you are in a secure area of the website before sending personal data to us, please look at the relevant area of your preferred website browser and check that it displays an image of a closed padlock or an unbroken key, or equivalent to signify a secure connection.
Your Rights
Under the GDPR regulations, you have the following rights:
- the right to ask what personal data that we hold about you at any time
- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
- the right to object our processing of your information based on grounds relating to your particular situation
- the right to erasure, i.e. request deletion or removal of all personal data where there is no compelling reason for its continued processing
If you wish to exercise any of these rights, please do so by emailing info@adrockmusic.com
We will respond to all requests within 1 month and earlier where possible.